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Modules
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MODULE
1 - Recruiting and Pre Employment Screening
The
recruiting and pre-employment recruiting module is a comprehensive system that
incorporates the working knowledge of hundreds of recruiters and their
management. The system is designed to automate multiple common tasks such as
importing web applications of truck drivers, requesting DAC reports, sending
mass mailings, previous employer verifications, etc. It is designed with maximum
flexibility and to allow end user customization. The system
is centered around 4 main goals: 1) to track drivers on a long term basis with
the ability to repeatedly contact them, 2) to easily track advertising or call
source, 3) to track recruiter performance, and 4) to allow the collection of
enough data produce a printable pre-employment DOT file.
System
highlights include:
Import
of Advertising Plan
Online
Signature
All
Data Grids Printable
Track
Recruits from First Contact in Through Orientation and Training
Advertising
Tracking
Long
Term Trac
king of Callers
Recall
of Eligible Terminated Drivers
Integrated
Diary and Call Back Function
Recruiter
Performance Tracking
Owner/Owner
Operator Tracking
Access
to 'Drivers In Process' Information
Automated
Form Letter, Mailing Label and email production
Driving
School Tracking
DOT
requirement tr
acking
Quick
Entry Pre Qualification Screen
On-line
Company Benefit Prompts
Long
Term Tracking of Undesirable Callers
SQL
Database
Driver
Inquiry of Company Benefits Recap
Hiring
Zones By Zip Code
Automated
E-mail
Mass
Mailing by Zip Code Range
Previous
Employers
Form
Packet Printing
User
Defined Questionnaires
Advanced
Search
Windows95™/NT™/2000/XP™/Vista™/7
Compatible
– Single user or Multi-Tier Package
Pre
Employment Data Groups Collected
System
highlights include:
Import
of Web Applications
-
Manager Dashboard
- The
dashboard allows managers to see how recruiters, processors, companies, and ads
are performing in real-time. For recruiter and processors, items tracked include
last time active, last change time, drivers assigned and not hired, drivers
hired, drivers entered, drivers changed, number of active diaries, number of
diaries archived today, DAC updates, no DAC requests, unverified employers,
employment status changes, and previous employer record changes. Items tracked
for ads include call count, first call date, last call date, cost per call, and
cost per hire.
USIS Data Exchange
– All
required driver data entered into IEG can be automatically inserted into the
required fields in the USIS screens. Reports are automatically inserted into IEG
and attached to the driver as soon as they are ready.
Import
of Advertising Plan - This
function allows the weekly or monthly ad plan to be imported directly into the
"Ad Responded To" screen. Full details like ad cost, run dates,
publication, city, state, and copy are imported. Instant online reports provide
the user with information on ad response including number of calls, number of
hires, cost per call and hire, and quality of call. The Hightower Agency is the
major user of this feature, but we welcome and encourage all advertisers to
implement this service.
Online
Signature - Driver
signatures and authorization forms can be electronically captured, stored, and
attached to outgoing forms to speed up the pre employment verification.
Printable
Data Grids - Any
user can get an ad hoc listing from the recruiting system even if there is no
preformatted report. All data grids can be filtered and printed with just one
click.
Employment
Gaps and Overlaps –
This popup window gives a graphical picture of a driver’s gaps in employment.
The dates of employment given by the driver and the dates given by the previous
employer are graphed separately. This screen provides an instant view into the
drivers previous work history. A with printable justification can be printed as
an application supplement.
Tracking
of Recruits from First Contact in Through Orientation and Training
- Drivers can be tracked from the initial phone call through orientation,
through training, and even after termination. Date specific orientation and
training lists can be viewed on line or printed on demand. The Employment and
Safety Compliance module extends the tracking throughout employment.
Advertising
Tracking
- Each caller can easily be attached to an advertisement. This allows reporting
on the effectiveness of all current ads. When coupled with the qualification
code, the quality of callers responding to each ad can be determined.
Long
Term Tracking of Callers
- If an applicant is currently unavailable or unqualified they can be placed in
the diary for call back in any specified period of time, a week, a month, a
year, or longer.
Recall
of Eligible Terminated Drivers
- If a driver terminates for some reason and they are eligible for re-hire, they
can be scheduled to be re-contacted on a systematic basis
Integrated
Diary and Call Back Function - The
diary/activity scheduler allows any user to schedule future activities. These
activities can be attached to a driver and to a recruiter or other application
processor. Any activity can be scheduled such as a reminder
to call a driver back on a certain day, or a reminder to make sure a requirement
is fulfilled.
A
‘respond back’ feature allows activities to be sent from on user to another.
Anyone sending an activity to another user can request a response back. Upon
completion, any diary that is marked for response in moved back on the diary
list of the one who originally sent the task. It can then be reviewed and then
transferred to history. A history of all diary records can be displayed and
sorted for any recruiter, processor, or driver. This function provides a
framework for workflow.
The
diary also allows standard letters and forms to be scheduled and printed at some
future date.
Recruiter
Performance Tracking
- Reports can be generated to quantify the performance of each recruiter. If
coupled with Risk Management, the quality of recruits coming through each
recruiter can be measured far into the future by the frequency and severity of
accidents, incident and cargo claims.
Owner/Owner
Operator Tracking
- Compete information on owners, their equipment, contract information, and
insurance details can be tracked within the system. Multiple drivers can be
attached to an owner within the system to allow for owner/operator fleet
recruiting.
Access
to 'Drivers In Process' Information
- The progress of any recruit within hiring process can be listed with a single
screen. Details about employment verification, USIS reports or MVRs are listed
with each driver. This listing can act as a work list and detail data on each
driver can be accessed or changed from this screen.
Automated
Form Letter, Mailing Label and email production
- The system allows the point and click mail merge to company forms,
letters, and emails. These forms and mailings are created and maintained within
the system and can be printed, reprinted, or scheduled to print at a future date
through the activity scheduler. The system also allows the printing of mass
mailings to groups of drivers by driver type, qualification code, call date, zip
codes, or other user defined sorts.
Driving
School Tracking
- Each recruit can be easily attached to a driving school. Detailed information
can be collected on each school. When coupled with Risk Management the quality
of a school can be tracked by how many accidents, incidents, or other types of
claims students from their school have when compared to other schools.
DOT
requirement tracking
- Periodic DOT requirements can be set up and monitored within the system. Items
such as annual reports, notices of annual physicals or annual violation
certificates can be scheduled to print on specified dates. These functions are
replaced by the ‘Employment and Safety Module’ if both modules are in
production.
Quick
Entry Pre Qualification Screen
- Single screen, point and click questions allow recruiters to quickly
categorize and qualify applicants.
On-line
Company Benefit Prompts
- Recruiters can call a pop-up listing of company benefits such as pay scales,
company benefits, bonus plans, and any other special item that might make your
company attractive. These prompts are defined by each company and can be updated
at any time.
Long
Term Tracking of Undesirable Callers
- Each caller is attached to a 'qualification code'. All the data and reports
associated with this caller are maintained within the database. If this person
ever calls in again, they can be quickly and easily identified by name or social
security number and quickly rejected.
SQL
Database
– All IEG programs are written to be used over an ANSI standard SQL database.
ODBC access allows easily defined ad hoc and special reports through tools such
as Crystal Reports™, or extracts to external files or systems.
Driver
Inquiry of Company Benefits Recap
– This section provides two main benefits. It provides recruiters a quick
reference for frequently ask questions. It also allows the user to quickly
attach interests and questions to drivers. For example, if a caller asks about
equipment, the medical plan, or any other company benefit or policy, the
recruiter simply clicks on that category and the interest is recorded in the
drivers history file. This list of interests can be used when returning a
calling the prospective driver, in mass mailings, or even when building the
initial application packet.
Hiring
Zones By Zip Code
– At the moment of the initial call, the system will check the database for
the most desirable and the least desirable hiring zones based upon the
caller’s zip code. A color code signals the recruiter about the callers zone.
Each company can assign any number or color coded hiring zones.
E-mail
–
The system can generate standard or custom e-mails to any particular driver or
in mass to multiple drivers by driver type, zip code range, or other user
defined criteria. The e-mail can be built on the fly with pre-built paragraphs
that match the interests the driver mentioned during the interview.
Mass
Mailing by Zip Code Range
- Mass mailings can be done to any group of drivers by zip code area. Multiple
zip code blocks can be chosen to receive any mailing. The driver type, a date
range that the call was received and driver qualification can also be specified.
Previous
Employers Verification –
The employment history section allows for the collection of all needed data on
previous employers. Requests for verification forms can be
produced in an electronic or paper form and sent to via mail, email, or fax.
Upon return the complete verifications can be attached to the drivers file in
within the attachments section.
A
database of common employers can be built and can contain all the contact
information and release requirements. This data can be used to automatically
fill in the address, phone numbers, and contact names in the previous employer
records.
Orientation
Form Packet Printing –
The system can print all the forms normally completed by the driver during the
hiring process. Both preprinted forms and custom forms can be generated and
ready for orientation. The name, address, phone number, SSN, previous employers,
etc. can be pre-printed with the forms and given to the driver. The driver
simply fills out miscellaneous information and/or signs the form.
User
Defined Questionnaires –
The system allows an unlimited number of user defined questionnaires to be
attached every driver. These questionnaires can be related to drivers
information, recruiter/processor checklists, or for reminders during employment.
User
Defined Advanced Searches - The
system allows an unlimited of user defined searches accessible from within the
driver listings. These searches return an electronic work list of drivers that
match the search criteria of the search. The detail for each driver is available
from the list.
Windows95™/NT™/2000/XP™/Vista/7
Compatible
– Single user or Multi-Tier Package - Driver
Recruiting is designed and written to be used in a stand alone, LAN, WAN,
Internet environments. The client software runs on Windows95™, WindowsNT™,
Windows2000™, Windows XP™, Windowos Vista, and WIndows 7 platform and
will interface with the AS400 for data exchange.
Pre
Employment Data Groups Collected
-
Previous Employers
-
Pre-Employment Accidents
-
Pre-Employment Violations
- DAC Requests and Reports
-
Personal References
-
Driver Training
-
Orientation
-
Related Record Attachments including but not limited to
pictures, scanned
images, pdf files, jpg files, etc.
-
Criminal History
-
Equipment and Cargo experience
-
Pre-Employment Education
-
User Defined Fields
-
User Defined Questionnaires
Standard
forms and reports
Driver
Jackets
Request
for information from previous employers
Orientation
Listings
Evaluation Reports
MODULE
2 - Employment and Safety
The
driver employment and safety modules provides a single screen view of a drivers
performance, work related events, and compliance activities. This single screen
can standalone or pull together data from the dispatch software driver files and
IEG’s risk management database to give quick access to any driver’s safety
and performance. In combination with IEG’s Pre-Employment
and Recruiting system a complete, paperless, printable, DOT driver qualification
file can be maintained online.
All
the features in the Employment and Safety system can be secured based upon a
user’s authority.
Module
features include:
Module
features include:
Interfaces
to Dispatch/HR Files –
Interfaces to all the most popular commercial dispatch software are available
and can eliminate duplicate entry to keep driver data in sync in both systems.
If no related software exists, the module can stand alone and driver data can be
entered and modified through the ‘general info’ tab.
Random
Name Generator -
The random name generator allows the user to pull drivers or other employees
into a selection pool. A selection program randomly selects names from that
pool. Any percentage between 1% and 99% can be used as the selection criteria.
Reports can be generated by employee name, supervisor name, terminal ID, or by
fleet manager. The selected names can be fed to the drug test section within the
Safety System.
Violation
Tracking -
This section allows the user to enter and track violations, associated dates,
venues, and fine amounts. Each of these violations can be assigned to an
internal user or supervisor. Points can be assigned to each violation type. This
information is fed to the Driver Profile.
DOT
On Road Inspection -
The road side inspection section allows the entry of inspection and violation
data on any DOT inspection. The data can be sorted by drivers, equipment, or
violation types, including out of service violations. This information is fed to
the Driver Profile.
Observation
Reports -
The observation report section collects the data on any observation report for
any driver. This data can be fed to the Driver Profile
Automated
Forms, Letters, and Emails - The
mail merge program allows the user to establish letters and forms and to easily
merge them to employees. There are standard forms which can be used ‘as is’
or modified to reflect individual company preferences. In addition, the end user
can define additional letters documents. A record of all generated
correspondence is kept with driver’s profile.
Diary
and Automated Activity Scheduler -
The activity scheduler allows any user to establish appointments or diary
activities. These activities can be set up as a personal reminder or they can be
sent from one user to another. Activities can be established with activity and
response memos. Activities sent to others can be marked with a response required
so that when completed they will return to the diary list of the person who send
to activity.
Drug
Tests -
The drug test program works in conjunction with the random name generator or by
itself. The data collected includes dates scheduled, dates completed, results,
and reasons for testing.
Awards
and Training –
Awards and training records can be attached to drivers with the type of
award/training, the date and a description.
Emergency
Contacts –
Contact information for multiple individuals or associates can be attached to
ever driver.
User
Defined Fields –
If company specific data items need to be collected, user defined fields can be
established and attached to every driver.
Log
Violations –
The log violation section allows the collection of violation data on both time
card and log drivers.
Driver
Profile -
The purpose of the driver profile program is to provide the user with a quick,
printable overview of a drivers performance in a single screen or report.
This
section can have two automated feeds and one manual feed. The first automated
feed is from Risk Management. It provides data on all accidents, incidents,
OS&D’s, and Worker’s Comp claims. The second feed is from Driver
Recruiting. It provides data about who recruited this driver, who this driver
has trained and who trained this driver. The manual feed allows the user to
establish categories for manual entry. These categories could include awards,
training classes, observation reports, call in complaints, or data from other
data tabs.
Expirations -
The expiration tracking section allows the tracking of any expiration any
employee might have. For drivers this could be a CDL, a physical, or annual
review. Users can define any number of expiration types to track. The expiration
data can include what is expiring, when it expires, and a memo for notes
regarding the expiration. This information is fed to the driver profile.
Compliance
– The
compliance section allows the recording of reviews, policy violations, etc
Hazmat/Emergency
Script -
The hazmat/emergency script allows the user to establish a predetermined outline
of response to hazmat spills or other emergencies. This script can contain
details about who to notify and how they are to be notified. All contingencies
and guidelines can be included.
Attachments
– The
attachments section allows scanned images, forms, pictures, pdf files,
spreadsheets, letters, etc. to be stored, viewed, and printed as a part of a
driver’s file.
Miscellaneous
Incidents –
The Miscellaneous Incidents section allow for collection of dates, comments,
categories of various incidents like citizen complaints/praises, customer
complaints/praises, performance observations, etc.
Accidents
– The
accident section allows the collection of data on accidents and incidents
including accident type, preventable, DOT reportable, injuries, fatalities, and
descriptions. This section can be turned off when the Risk Management system is
present.
Points
– The
driver point section pulls together points from all the different date entry
screens and modules into a single printable list. Both positive and negative
points can be assigned to a drivers point list. The list can be limited by date
range.
WINK- WINSLOW, KEVIN
MARK
Printed: 08/01/2008
by SYSDBA
Description Date Points
====================== ============== =========
Awards/Training -85
Equipment and Yard Sign-up 07/06/2006 -5
Fire Extinguisher Training 07/06/2006 -5
Annual Re-Orientation 10/06/2007 -10
Defensive Driving Course 04/24/2008 -10
Million Mile Award 07/25/2006 -50
Annual Re-Orientation 06/09/2009 -5
Violations 35
Registration-none/expired 09/08/2006 5
Speeding 10 MPH Over 09/08/2006 10
Speeding 10 MPH Over 11/19/2008 10
Speeding 10 MPH Over 03/11/2009 10
Accidents 55
Lost Cargo 09/15/1998 25
Stuck/Mud/Snow-Tow Out 01/11/1999 5
Ran Off Rd. 04/15/2008 25
=========
Total -15
Standard
Evaluation and Expiration Reports
Accidents
With Fatalities
Accidents
With Injuries
Accidents
With Towing
Preventable
Accidents
Mass
Mailing Merge Mail
CDL
Expiration List for Dispatchers
Physical
Expiration Letter For Drivers
Certificate
of Violations List for Dispatchers
Physical
Expiration List for Dispatchers
Certificate
of Violations Letter For Drivers
DOT
Inspection Report for an ICC#
Monthly
Vehicle Maintenance Report
Driving
School Verification
Declaration
of Employment Status
Employment
Verification
Birth
Day List
Terminations
Between Dates
Random
List
Expirations
By Date
Driver
MVR Request and Evaluation
Driver
Safety Jacket
Points
Report
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